Job Deion:
1.Conduct customer operation training and application support for assigned HPLC product line or technologies as required.
2.Conduct customers training and application support for biopharmaceutical, food safety, environmental industry.
3.Provide internal app training to FSE or dealers’ FSE, to improve know-how transfer and ensure better usage of TFS products and create bigger customer value.
4.Understands customer’s problems, recommends solutions to meet their needs, and ensures customer satisf.
5.Manage daily operation of Training Lab, maintain and keep instruments and lab facility in good condition.
6.Post-sales follow-up to monitor customer satisf and fortify customer relationships.
7.Provide technical assistance or training for assigned products or technologies to FSE, sales or support channels (internal or external) to enable channel competence and competitiveness.
8.Compile customer training materials for assigned product line or technologies as required.
9.Define and update training SOP, which should cover customer-oriented training process, basic and in-depth technical points, selling points or other advantages of TFS products,etc.
職位要求：
Qualifications:
1.Master or above in analytical chemistry or subjects related to Chromatography technologies.
2.＞2 years hands on lab experience with analytical instruments (HPLC、LC-MS etc.) related to Chromatography technologies. Priority for Thermo HPLC and LC-MS experience
3.Effective oral and written communication skills with both English and Chinese (Mandarin).
4.Demonstrated effective teamwork p.
5.Self motivated and result oriented.
6.Systematic problem solver.
7.Effective customer interactive experience.
8.Project management experience.
9.Good training skills and presentation skills, TTT certificate is preferred.
10.Open mind and customer-oriented mindset, willing to do continuous improvement to meet customer and business needs.

About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. For more information, please visit www.thermofisher.com.