ive:
To provide quality technical support to ensure that customers receive accurate advice on product use, guidance on product ion, and resolution of technical complaints.

Responsibilities:
? Respond to customers inquiries regarding the proper use of general molecular biology products over the phone or in written manners.
? Resolve customers complaints of a technical nature
? Serve as a customer liaison and being responsible for promoting and maintaining positive customer relations

Qualifications:
?PhD in Molecular Biology is preferred, cell biology and/or immunology or similar field, post-dr. experience preferred
?General knowledge and hands-on experience of molecular biology and cell biology, e.g. subcloning, PCR, RT-PCR, real-time PCR, protein in E.coli, insect and mammalian cells, transfection, cell culture and cell based functional study, protein analysis, etc.
?Experience of using plenty of products/technologies from Life Technologies is preferred.
?Proven ability to digest large amounts of new and complex technical information in a short time
?Good command of communication and presentation skills
Fluent in both oral and written English.

About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. For more information, please visit www.thermofisher.com.