職位描述
SUMMARY
This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in three broad categories but may not be limited to:
1.Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company,
2.Clinical Support to customers especially on ClinCheck, attachment and troubleshooting,
3.Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
?Manage day to day tasks within Clinical department.
?Provide ClinCheck review and clinical support to customers to improve their invisalign operation skills.
?Handle ClinCheck related complaint and troubleshooting.
?Provide Clinical Training (internal) – Establish and oversee internal clinical education to Align employees, in particular Sales, Customer Service and Marketing.
?Represent Align clinical present at academic and professional Align events to customers.
?Provide clinical feedbacks to research project and new product launch to improve products.
?Work with local speakers in the development of publications that can be used by AT as case studies
?Follow departmental procedures to obtain 100% accuracy and completeness in all areas
?Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
?Participate in assigned clinical projects to support
?Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.
Additional responsibilities:
?Participate in proactive team efforts to achieve departmental and company goals.
?Perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Highly Organized
Oriented
Takes initiative
Results oriented with proven experience
Independent and able to work autonomously
Strong time management skills
Task-oriented-Quick to respond
Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
Experience with Invisalign IDS and ClinCheck software
Good communication skills
EDUCATION and/or EXPERIENCE
DDS degree or equivalent Certificate of Dentistry from an accredited University Master of Orthodontics degree or equivalent is desired
Fluent in English
.
WORK SCHEDULE / HOURS
The normal work hours and days assigned to this position are: Mon-Fri 9:00am to 6:00pm.
企業介紹
愛齊（上海）商貿有限公司是美國Align Technology Inc. 我們的產品為隱形牙套，是Align Technology專有的產品，在全球100多個國家銷售，并于1998年通過美國食品藥品管理局（FDA）審批。Align Technology Inc. 于2000年在美國納斯達克上市，全球至今已經有幾百萬患者使用過Invisalign隱適美產品。
愛齊公司強調創新、以結果為導向、以客戶與團隊合作為中心、自我領導的能力與精神，為員工提供多元化的發展空間，并為員工創造學習、友好、合作、健康的工作環境。
我們在中國成立六年多，已經成功建立了市場品牌并開始商業運作，我們竭誠邀請充滿工作激情，具有挑戰精神的精英加入到我公司，共同創造你與公司的成功！
